Setup guides, troubleshooting, and answers for Icon Power customers and for solar owners whose installer is no longer around. Search below, choose your equipment, or contact our service team directly.
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Select your brand below to view status light guides, app setup, and brand-specific troubleshooting.
Inverter status lights, communications setup, and mySolarEdge app help.
View SolarEdge Guides →Envoy gateway Wi-Fi setup, Enlighten app, and microinverter diagnostics.
View Enphase Guides →Backup power modes, gateway status LED, and Tesla app configuration.
View Tesla Guides →aPower battery storage, aGate controller, and FranklinWH app support.
View FranklinWH Guides →BROWSE BY TOPIC
Find help articles grouped by subject matter to resolve issues quickly.
Step-by-step commissioning, PTO setup, and initial system power-on guides.
View Setup Articles →Decode inverter LED lights, reboot gateways, and fix common production issues.
View Troubleshooting →Wi-Fi reconnection, mobile app setup, and tracking live solar production.
View App Guides →Why your bill can stay high with solar, how rate plans work, and ways to use more of your own solar power.
View Billing Articles →What the federal tax credit changes mean for homeowners and businesses, plus how state and local incentives work.
View Tax Guides →POPULAR GUIDES
Quick access to our top-ranked troubleshooting and setup guides.
What the green, blue, and red lights on your SolarEdge inverter mean, and what to check when no lights are on.
Read Full Guide →Turn on your Powerwall 3 step by step, set up the Tesla app, and turn on Permission to Export after PTO.
Read Full Guide →Turn on your Enphase system in four steps and learn what each IQ Controller status light means.
Read Full Guide →Setup guides and videos for turning on your FranklinWH, Tesla, SolarEdge, or Enphase system for the first time.
Read Full Guide →What changed for homeowners after 2025, how to claim a 2025 installation, and what it means for leases, PPAs, and businesses.
Read Full Guide →Four common causes, from low production to rate increases and nighttime use, and how to check each one.
Read Full Guide →CONTACT SUPPORT
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