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Setup & Activation

FranklinWH aPower 2: New System Setup Guide

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Quick answer

To turn on a FranklinWH aPower 2 system, go in this order: solar breaker, all disconnects, the combiner panel (only with multiple batteries), the aGate's red power switch and breakers, your solar inverter, then the power button on each battery. Finish by setting up the FranklinWH app with the email Icon Power has on file.

What you'll do

Follow these steps in order. Skipping around can keep your system from starting correctly.

  1. Turn on your solar breaker
  2. Turn on all disconnects
  3. Turn on the combiner panel (only if you have more than one battery)
  4. Power on the aGate system controller
  5. Turn on your solar inverter
  6. Turn on your battery
  7. Set up the FranklinWH app

Step 1: Turn on your solar breaker

Open your main electrical panel and find the breaker labeled PV, Photovoltaic, or Solar. Flip it to ON. This lets power flow to your solar and battery system.

Step 2: Turn on all disconnects

Find the disconnect boxes near your main panel or battery system. They're gray boxes with a handle on the front, and most homes have one to three. Flip each handle up to ON.

Step 3: Turn on the combiner panel (multiple batteries only)

Only do this step if you have more than one battery. Find the small panel near your batteries, open it, and turn every breaker ON. If you have one battery, skip to Step 4.

Step 4: Power on the aGate

The aGate is the system controller, the brain of your system.

  • Find the large white box, usually in your garage or near your electrical panel.
  • Open the door by pulling firmly from the right side.
  • Turn the red power switch ON.
  • Make sure every breaker inside is also ON.

Step 5: Turn on your solar inverter

This depends on your inverter type:

  • SolarEdge inverter: Turn the center knob clockwise from OFF to ON.
  • Enphase system: Open the combiner box and turn every breaker ON.

Step 6: Turn on your battery

Find the round power button on the side of the battery and press it. If you have more than one battery, repeat this for each one.

Step 7: Set up the FranklinWH app

  • Download the FranklinWH app from the App Store or Google Play.
  • Find your registration email from Icon Power.
  • Create your account using that same email address.

Once connected, you can monitor energy production and use, track battery performance, and see system status in real time.

What to expect

  • Your system may take a few minutes to fully start up.
  • The LED strip on the battery shows system status.
  • Production depends on sunlight and time of day.

Troubleshooting

What if the system has no power?

  • Check that every breaker and disconnect is ON.
  • Make sure the aGate is powered on.

What if the battery LED is blinking fast?

A fast-blinking LED means the battery has an error. Turn the battery off, wait 1 to 2 minutes, then turn it back on.

What if the app won't connect?

  • Confirm your Wi-Fi is working.
  • Make sure the aGate is powered on.

Need help?

  • Icon Power: 1-888-777-3766, for installation questions or system issues.
  • FranklinWH: 1-888-851-3188, for app setup or account help.

Still need help?

Our service team supports Icon Power systems and solar systems whose original installer is no longer around.