Customer tools
Check where your project stands, open your system's monitoring app, refer a friend, or get help. It all works from any phone or computer.
The Icon Power app has been retired. Everything it did now lives on this page, so bookmark it for later.
Project status
Enter the mobile number and project address on your Icon Power agreement. We'll text you your project's current stage.
For active Icon Power projects only. Message and data rates may apply.
Site survey
A technician visits to measure your roof and check your electrical panel.
Design and engineering
Our design team finalizes your system layout and engineering plans.
Permits and approvals
We submit your plans to your city or county, your utility, and your HOA if you have one.
Installation
Our team installs your panels, inverter, and battery if your system includes one.
Inspection
Your city or county inspects the finished installation.
Permission to operate
Your utility approves your system to connect to the grid. Then you can turn it on.
Every project moves at its own pace. Permit and utility review times vary by city and utility.
How to turn on your new systemMonitor your system
Your production data comes straight from your equipment maker. Pick your brand to open its web login or download its app. Not sure which you have? Check the logo on your inverter or battery.
Solar inverter
Use the mySolarEdge app to see solar production, home energy use and panel-level performance.
Solar inverter
Use the Enphase App or Enlighten web login to track solar production and energy use.
Battery and inverter
Use the Tesla app to monitor Powerwall, solar production and home energy use.
Battery
Use the FranklinWH app to see live energy flow, battery charge and backup settings.
Can't sign in?
Your system is registered to the email address Icon Power has on file. Look for a registration email or text from your equipment maker, then create your account with that same email. Still stuck? Call us at 1 (888) 777-3766.
Refer a friend
Share a friend, neighbor or family member with us. You'll earn $250 once their Icon Power system is installed.
Tell us who you are
Add your name and phone number so we can credit the referral to you.
Add your friend's details
Share their name and a phone number or email.
We take it from there
Our team reaches out to them about a free quote. Once their system is installed, you get $250.
Ask your Icon Power representative for full referral program terms.
Need help?
Questions about your solar or battery system? Our service team can help.
Something not working right? Open a service request and our service team will follow up.
Step-by-step guides and videos for turning on your system after installation.
Support hours: Monday to Friday, 8 a.m. to 5 p.m. MST
