Website Form Opt-in Screenshot

User Opt-In Documentation for SMS/Text Messaging

Opt-In Image

Message Content

Users are presented with the following message during the opt-in process:

*”By checking this box, you give your express consent to receive recurring updates and insights about Icon Power via email, phone, and SMS messages from Icon Power, even if you’re on a State or Federal Do-Not-Call list. This program includes information about our products, offers, and promotions.

We will send messages at a frequency of regularly recurring messages, up to a maximum of 5 per month. Your privacy is paramount to us. We won’t share your details with any third parties. By providing your details, you acknowledge and agree to our Terms of Service and Privacy Policy.

Please note that consent to receive messages is not a condition for any purchase. Standard message & data rates may apply. You can opt-out at any time by replying with the keyword ‘STOP.’ For additional assistance or information, reply with ‘HELP’ or contact our customer care at (888) 777-3766.”*

This ensures transparency and provides users with clear opt-out instructions, satisfying compliance requirements.

Opt-In Workflow Description

The opt-in workflow works as follows:

  1. Users visit the Icon Power website and navigate to the button titled “Get Free Quote”
  2. Users provide their contact information, including:
    • First Name
    • Last Name
    • Phone Number
    • Email Address
    • Address, City, State, and Postal Code
  3. To consent, users must check a checkbox labeled with the opt-in message, as outlined above.
    • Key Feature: The checkbox is not pre-checked, ensuring explicit consent.
  4. Users submit the form by clicking the “Get My Estimate” button, completing the opt-in process.

This workflow demonstrates explicit user action to opt in to communications.

Additional Supporting Documentation

These documents outline data protection measures and user rights under relevant regulations.

Proof of Opt-In

The following information is stored for each user upon submission of the form:

  1. Timestamp: Exact date and time of opt-in.
  2. IP Address: Captured at the time of form submission.
  3. Device Information: Details about the device and browser used to complete the form.

This information ensures traceability and compliance with audit requirements.