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How To Turn on Powerwall 3 System

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Registering Your Powerwall

To complete installation of your Powerwall, you must register it to your Tesla Account and connect it to your home Wi-Fi network. To begin registration, download the Tesla app on your phone and sign in with your Tesla Account. If you already own other Tesla vehicle or energy products, register your Powerwall using the same email address.

How to Register Your Powerwall 3

1. Open the Tesla App

  • Tap the menu in the top-right corner, then select ‘My Products.’

2. Add Powerwall 3

  • Tap ‘Add Product’ > ‘Powerwall’ and select ‘Powerwall 3.’

3. Locate and Toggle the Switch

  • Open the toggle switch cover on your Powerwall 3. After two seconds, the prompt ‘Found Toggle Switch’ should appear. Select it once you locate the switch.

4. Enable Bluetooth Pairing

  • When requested, tap ‘Pair’ to enable Bluetooth between your phone and the Powerwall 3.

5. Toggle Switch On and Off

  • After pairing, toggle the Powerwall 3 switch off and back on. Tap ‘Toggled Switch.’

6. Connect to Wi-Fi

  • Accept the connection when requested in the Tesla app.

Troubleshooting the Registration Process

If you experience Wi-Fi connection errors

  • Confirm that you are selecting the correct Wi-Fi network and have entered the password correctly.
  • Check for firewall or guest network restriction settings that may block connection.
  • Contact your home Wi-Fi service provider for technical support.

If you receive the message: Registration Failed

  • Restart your Gateway and Tesla app, then retry the registration.
  • Contact Tesla Customer Support if the error persists.

If you receive the message: Check the app later to find your new products

  • Sign out of the Tesla app, wait five minutes, and sign back in.
  • If the issue persists, contact Tesla Customer Support.

If you receive the message: Product already registered

  • Check if the device is already registered to another user.
  • Contact Tesla Customer Support for registration assistance.

Enabling Remote Servicing

Tesla Powerwall systems now offer a “Remote Servicing” option, allowing Tesla or Icon Power to diagnose system issues remotely. To enable this feature, follow the steps below:

  1. 1. From the home screen, open the Settings menu.
  2. 2. Tap Manage Access.
  3. 3. Toggle Mobile Service Access to enable remote diagnostics.

Once enabled, Tesla or Icon Power can access your system, and a Service Mode banner will appear on the energy home screen. This mode automatically turns off after 30 days unless manually disabled.

 

Need Help?

If you wish to grant us permission for remote service access, please turn it on and contact us:

  • 888-777-3766
  • [email protected]
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Updated on February 19, 2025
Table of contents
  • Quick Links:
    • Walkthrough
    • Tesla’s Owner Manuals
    • Tesla App
  • Registering Your Powerwall
  • How to Register Your Powerwall 3
    • 1. Open the Tesla App
    • 2. Add Powerwall 3
    • 3. Locate and Toggle the Switch
    • 4. Enable Bluetooth Pairing
    • 5. Toggle Switch On and Off
    • 6. Connect to Wi-Fi
  • Troubleshooting the Registration Process
    • If you experience Wi-Fi connection errors
    • If you receive the message: Registration Failed
    • If you receive the message: Check the app later to find your new products
    • If you receive the message: Product already registered
  • Enabling Remote Servicing
  • Need Help?

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